• BlogHer: Women Have the Power

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    Originally Posted by Sheila Shayon on October 28, 2010 05:00 PM

    Earlier we noted how P&G tapped the BlogHer network to help create viral buzz for its corporate citizenship push around clean water.

    The power of BlogHer’s audience can’t be denied; in fact, BlogHer’s own research shows that women control over 80% of the household spending — not exactly chump change, especially when you consider that we’re talking about a $7 trillion U.S. market.

    In addition to helping brands such as P&G, BlogHer is trying to establish its own brand by positioning its network as the leading participatory news, entertainment and information network for women online.

    Now reaching an estimated 23 million women monthly (according to Nielsen Site Census data for August), BlogHer was founded in 2005 by Lisa Stone, Elisa Camahort Page and Jory Des Jardins.

    They spent two years bootstrapping their operation before securing three rounds of venture funding, totaling some $15.5 million. The BlogHer network now encompasses more than 25,000 blogs, whose content in turn gets syndicated to sites including iVillage, Yahoo and BravoTV.com.

    Besides Procter and Gamble, BlogHer works with major brand marketers including Wal-Mart and Pepsi. To help their marketing partners better understand the family CFO (remember: those mommy and non-mommy bloggers), BlogHer has been polling its members on offline versus online shopping, key data in a down economy.

    Although food, parenting and entertainment remain their members’ biggest areas of interest, according to Page, special deals, promoted sales, and discount invitations are the currency that drives engagement and fuels transactions between women and brands. In short, those brands that take the time to better connect with, and understand, the social media savvy woman will profit the most.

    “Word-of-mouth is not ephemeral, it’s searchable in blogs and carries social weight,” says Page. As for shopping, “so many e-commerce sites don’t cross-leverage or contextualize – they’re too linear for women, with too many criteria to choose from. Women are inherently social, and a challenge of shopping online is to un-box customer service.”

    Moms online are both readers and writers of blogs, with some 54% of women online engaged with blogs (reading and/or blogging), with predictions of growth to 63% by 2014.

    BlogHer’s Women, the Web and Their Wallets study also found that:

    • Women “can’t live without” their computers and mobile phones, favoring them over passive entertainment devices such as TV;
    • Women favor online shopping (as more fast, efficient, informational and economical), with 81% believing online shopping is where to get “the best deal”;
    • 62% of respondents think a clean and uncluttered website is crucial to the online shopping experience;
    • 49% of women visit a physical store when seeking inspiration, and 67% when looking for context;
    • Women prefer to find products online based on aesthetics or home integration, rather than filtering tools that focus on manufacturer features and functions;
    • Women prefer to read product information, opinions and reviews online from other users, not companies, with blogs preferred over message boards, forums and social networks for finding product recommendations.

    “E-commerce today doesn’t support how women want to find products and make purchase decisions,” says Ilana Westerman, principal at Create with Context, which worked with BlogHer on the research.

    “While e-commerce can be fast and efficient when you know exactly what you want, it doesn’t support the way women shop: browsing, window shopping, exploring for new products, and imaging how products would integrate into their lives,” she adds. “E-commerce sites have missed many opportunities to provide women with the shopping experience they want online, and those who design these experiences in the future will win.”

    With Black Friday and Cyber Monday looming, these are important factors for brand marketers targeting women consumers to bear in mind.

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  •  

    Congrats again to P&G Oral Care for the recent airing of Pro-Health For Me commercial.  Click on to the link to view. http://www.youtube.com/watch?v=mwAjybKiwKA.  Again, we are proud of being part this successful collaboration and global launch.

    Tell us what you think!

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  •  

    Apparently, it’s never to late to go back to who you used to be.  After much controversy and upset fans, Gap did the right thing.  Perhaps they should always ask their consumers their opinion? They are stakeholders after all…. What are your thoughts.  Do you think this will hurt their brand?

    Gap’s logo back to blue after fans gripe about new

    Gap’s logo returns to blue after fans gripe about new logo online

    NEW YORK (AP) — Gap is back to blue.

    The casualwear chain will keep its decades-old white-on-navy blue logo after all. The move comes just one week after the company swapped it online for a new logo without saying a word. The new logo irritated fans, spurring them to complain about it online.

    Gap North America president Marka Hansen said in a statement late Monday that the San Francisco-based company realized how much people liked the old logo after they put up the new one, a white background with black letters and a little blue box. She also says Gap didn’t handle the change correctly and missed a chance to have shoppers offer input until it was too late.

    “There may be a time to evolve our logo, but if and when that time comes, we’ll handle it in a different way,” Hansen said, adding that the project was not the right one to offer up to “crowd sourcing.”

    Crowd sourcing the new logo, or allowing fans to help design a new one, was the company’s original solution to the issue of quelling consumer confusion. Marketers are increasingly letting fans help or fully make decisions, including PepsiCo Inc.’s Doritos brand having fans create and vote on Super Bowl commercials. But a logo change left up to the crowd is much more rare.

    The new logo was still live on the website Monday, one week after the company swapped it in on gap.com. Confused fans took to Twitter, Facebook and tech blogs to complain. The company stood by the new logo, saying it would roll it out in stores and advertising next month.

    The company plans to return the original logo to the website on Tuesday and is moving as quickly as it can, spokeswoman Louise Callagy said.

    Gap announced the change on its Facebook page, where it has more than 700,000 fans. The old blue logo was never removed from the page.

    “We’ve heard loud and clear that you don’t like the new logo. We’ve learned a lot from the feedback. We only want what’s best for the brand and our customers,” the company said.

    Fans reacted quickly and seemed relieved. One responded: “Thanks for listening. The blue box logo is truly classic. We love it as it is.” Others wondered why it was even swapped out in the first place.

    Originally the company had wanted the new logo to coincide with what it says was its updated image, including having more modern designs of jeans, pants and other clothing.

    The company got itself into a jam by putting out the new logo without explaining the change, said Tony Spaeth, president of Identityworks, a consulting firm in Rye, N.Y. It had a reason for the change, but missed a key chance to share it with fans until it was too late.

    Spaeth said he was surprised the company decided so quickly to return to the blue logo, but said it was right to admit it made a mistake both in putting up the logo and then reacting by suggesting fans help with the decision.

    Logos are key to brands because they convey meaning and are something fans feel connected to. Spaeth said fans might be appeased now, but investors, competitors, and even potential employees may still be scratching their head that the company made such a mistake with something so important.

    There probably will not be much long-term damage to the brand.

    “They really were in big trouble,” he said. “And now they have some breathing space.”

    Although fans be warned: The blue box will turn red for the holidays, as it has done for years.

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  • GAP’S NEW LOGO

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    Hello! Gap just recently redesigned their logo.  Apparently, it has received all kinds of comments.  Read today’s latest article and share your thoughts on their new look.

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    Gap Redesigns Logo … But Why?
    by Erik Hayden
    Thursday, October 7, 2010

    Some clothing companies adapt well to changing times, and Gap seemed to be one ofthose venerable brands. Apparently not. With little fanfare, the company decided to redesign its logo and post it on its website. Not too long after, waves of criticism from design firms, mainstream publications and just-plain bewildered bloggers started rolling in. The company, which has apparently heard the cries of outrage, turned the redesign into a crowd-sourcing exercise on its Facebook page. No word yet on whether that was the official plan all along, or if it was just a knee-jerk reaction to all the bad press.
    • ‘Looks Like it Cost $17 From an Old
    Microsoft Word Clipart Gallery’ notes Abe
    Sauer at Brandchannel, who deemed it a
    “monstrosity.” The writer explains: It
    “demonstrates a prototypical brand panic move.
    With things not going in its favor, the brand
    decides to change the one valuable element it has going for it.”
    Makes Old Navy ‘Look Like a Luxury Brand’ scoffs
    Armin Vit at Brand New: “The shaded square on the
    corner doesn’t help at all either — I’m not one to critique
    something by saying it looks as if it were done in
    Microsoft Word but this one is just too unsophisticated
    to warrant anything more than that.”
    This Doesn’t Make Any Sense writes David Brier at
    Fast Company. “It’s all a cosmetic band-aid which is so
    unbelievable for a brand as big and ‘mature’ as Gap. I’ll
    be surprised if a few people won’t lose their jobs as this
    is basic Branding 101.”
    Gap Sales Are Declining Anyway dismisses Jim Edwards at BNet. “There’s a clue to
    what might have triggered the misstep in the fact that same-store sales at Gap are down
    4 percent. … Brand managers need to resist that temptation when they see revenues
    decline. There are lots of reasons sales might be down — the recession, lack of
    discounts, off-trend product — and not all of those respond to a new trade dress.”
    Everybody Hates The Logo ... Except Us Time Newsfeed writer Nate Jones goes out
    on a limb saying that he “personally does not mind Helvetica, and so this new logo brings
    to mind visions of a streamlined, technologically dominant future America where
    everyone wears white suits and cool glasses. Sure, it’s generic, but don’t you know that in
    the future everything looks alike?Gap Redesigns Logo … But Why?

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  • Pro Health For Me Announcement

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    We would like to congratulate the Oral Care team at Procter & Gamble on the launch of Pro-Health For Me. We are very proud of the work are excited to begin seeing it on shelves, world-wide, this month.

    Please look forward to an in-depth case study about how we worked together to create this exceptional brand, dedicated to the specific consumer segment of kids 8+ and their parents.

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